PRIVACY POLICY: MOMMAMIA CURRICULUM

 

1. Introduction

This Privacy Policy explains how we will process and protect your personal information in connection with our MommaMia Curriculum (hereinafter "MommaMia Curriculum"). It should be read together with our Terms and Conditions. MommaMia (Pty) Ltd (hereinafter "MommaMia", "we", "us" or "our") collects and processes the personal information of students, parents, guardians, and any other participants involved in the MommaMia Curriculum ("you" or "your"). MommaMia is co-owned by Health Window that is co-owned by Dis-Chem Pharmacies Group.

 

By providing us with your Personal Information, you:

 

  • Agree to this Policy and authorize us to process such information as set out herein; and

 

  • Authorize MommaMia (inclusive of our affiliates or Shareholders like Health Window (Pty) Ltd, our Service Providers and other third parties) to process your Personal Information for the purposes stated in this Policy.

 

Personal Information, in terms of the Protection of Personal Information Act, 4 of 2013 (“POPIA”), means “information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person”. South Africa’s Constitution, Act 108 of 1996, provides that everyone has the right to privacy. This includes the right to protection against the unlawful collection, retention, dissemination and use of your personal information. Because of the sensitivity of some personal information, we ensure that the way we process your Personal Information complies fully with POPIA and have implemented reasonable organisational and technical controls as a result.

 

2. Changes to Terms

We may periodically update or change the Terms without prior notice. You should review them regularly, as your continued use of the MommaMia Curriculum signifies your acceptance of any updated or revised Terms.

 

3. Collection of Personal Information

We may collect or obtain Personal Information about you in the following ways:

  • Through direct interactions with you during enrollment, participation in MommaMia Curriculum  activities, or other communications;
  • In the course of our educational relationship with you;
  • Through automated interactions with you, such as through our website, app, and online learning platforms;
  • When you interact on social media platforms;
  • From third parties, including other educational institutions, service providers, or public sources; and

 

Types of Personal Information we may collect:

  • Identity and birth date information (for students and guardians);
  • Contact information (for students, parents, and guardians);
  • Educational records and performance data;
  • Technical and usage information related to online learning platforms;
  • Location information (if applicable for MommaMia Curriculum  activities); and
  • Marketing and communication preferences.
  1. Legal basis for processing

When we process your Personal Information in connection with the MommaMia Curriculum, we may rely on one or more of the following legal bases, depending on the purpose for which the processing activity is undertaken and the nature of our relationship with you:

 

  • Your consent to the processing of your Personal Information;
  • Processing that is necessary for the performance of a contract, legal obligation, or educational requirement;
  • Processing that is necessary for the protection of our and your legitimate educational interests.

 

4. Purposes of processing

We will primarily use your Personal Information only for the purposes for which it was originally collected. These purposes may include, but are not limited to:

 

  • Operating and administering the MommaMia Curriculum;
  • Complying with compulsory educational requirements under relevant laws;
  • Retaining and making educational information available to you through our website, app, or learning platforms;
  • Verifying student identity and enrollment status;
  • Managing student records and educational performance;
  • Conducting assessments, evaluations, and grading;
  • Facilitating communication between the School, students, and guardians;
  • Ensuring student safety and well-being during school activities;
  • Conducting educational research and analysis for MommaMia Curriculum  improvement;
  • Complying with requests from educational authorities or regulatory bodies;
  • Preventing fraud and ensuring data security; and
  • We may also collect and process aggregated data, which may include historical or statistical data for any purpose, including for know-how and research purposes.

 

  1. Sharing of Personal Information

To fulfill our educational obligations and for legitimate educational purposes, we may need to share your Personal Information with third parties, such as:

  • Service providers who assist with the administration of the MommaMia Curriculum;
  • Educational authorities and regulatory bodies;
  • Other educational institutions (e.g., for student transfers, external exams);
  • Legal entities if required by law (e.g., compliance with court orders, legal investigations).

This Privacy Policy records your consent to us passing your Personal Information onto those third parties. We will ensure that your Personal Information is processed lawfully and that the third parties or we do not infringe upon your privacy rights. If we outsource the processing of your Personal Information, we will ensure that the third-party operator adheres to similar or stronger data protection standards as those set forth in this Policy.

 

5. International transfer of Personal Information

We will not ordinarily transfer any Personal Information collected from you outside the borders of South Africa. If international transfer becomes necessary, we will ensure that the third party receiving your Personal Information is subject to a law or binding agreement that provides adequate protection.

 

6. Data security

We have implemented appropriate technical and organizational security measures to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access, in accordance with applicable law.

 

7. Payment security

If payments are required for any MommaMia Curriculum -related activities (e.g., online courses, educational materials), all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

 

8. Data retention

We will retain your personal information for as long as is necessary to fulfil the purpose for which it was collected unless a longer retention period is required to comply with legal obligations or another legitimate obligation, unless we have your consent to process it indefinitely.

 

9. Data accuracy

The Personal Information provided to us should be accurate, complete, and up-to-date. Should Personal Information change, the responsibility lies with the provider of such data to notify us of the change and provide us with accurate data.

 

10. Data minimization

We will restrict its processing of Personal Information to data which is sufficient for the fulfilment of the primary purpose and applicable legitimate purpose for which it was collected.

 

11. Your Rights under this Privacy Policy

You have the right to have your personal information processed lawfully. Your rights include:

  • The right to be informed when your Personal Information is being collected or has been accessed by an unauthorized person e.g. where a hacker may have compromised our computer system;
  • The right to request access to the Personal Information we hold about you;
  • The right to request the correction, deletion, or destruction of your Personal Information;
  • The right to object to the processing of your Personal Information on reasonable grounds;
  • The right to object to the processing of your Personal Information for direct marketing purposes;
  • The right not to be subject to decisions based solely on automated processing of your Personal Information;
  • The right to lodge a complaint with the Information Regulator if you believe your privacy rights have been violated;
  • The right to institute civil proceedings if you believe we have interfered with the protection of your Personal Information.

 

12. Direct marketing

We may process Personal Information for the purpose of direct marketing related to educational MommaMia Curriculum/s or events that may be of interest to you. We and/ or our parent companies will only send direct marketing materials if you have specifically opted-in to receive them, or or if you are a customer/client of ours, at all times in accordance with applicable laws.

You may unsubscribe at any time. If you opt-out of receiving marketing-related communications, we may still send you important administrative messages related to the MommaMia Curriculum.

 

13. Contact details of the Information Regulator and Queries

 

You may contact our Information Officer at info@mommamia.co.za for any questions or concerns regarding this Privacy Policy.

 

You may contact the Information Regulator:

 

Information Regulator

https://www.justice.gov.za/inforeg/index.html

Tel: 012 406 4818

Fax: 086 500 3351

Email: Enquiries@inforegulator.org.za